Good to know
Important informations for your stay.
- Season times
Season start: Friday, 8th of December 2023
End of season: Sunday 7th of April 2024
- Included services
Our prices are intended per day including our gourmet half board or our gourmet breakfast (depending on the reservation) plus local tax Euro 3,80 per person/day from 14 years of age, and include the following services:
Accommodation in comfortably furnished rooms, all with shower or bath, toilet, bathrobe and hairdryer, partly with balcony.
Wifi & TV
Extensive breakfast with fresh and local products
Each evening a 4-course gourmet half board with traditional and international meals
Use of our SPA area with bio-sauna, steam bath, sanarium, heat bench, Kneipp foot basin, showers & rest room
Free parking in front of the hotel. Underground car park space in the Tiefgarage Anger (5 minutes by foot from the hotel) available for a surcharge of Euro 25,- per day
- Opening hours
Lounge bar: daily from 3 p.m. to 0 a.m.
Restaurant: 6.30 pm to 9 pm
In order to prepare the perfect table for you and to make you feel completely at home, we kindly ask you to make a table reservation.
Pets are not allowed.
- Booking conditions
If our non-binding offer finds your approval, we ask for a short confirmation by E-Mail. A written confirmation of the reservation by the guest is binding.
We kindly ask for a subsequent down payment of 50 % of the total price by bank transfer or credit card within 7 days.
After receiving the deposit, which we will confirm, the reservation is binding and guaranteed.
Not consumed services (for example breakfast & dinner) are non-refundable and non-transferable.
- Cancellation policy
Cancellation up to 8 weeks before arrival is free of charge. Between 8 weeks and 4 weeks before arrival 50% of the total arrangement price will be charged. For cancellations between 4 weeks and 2 weeks before arrival we charge 70% and within the last two weeks before arrival we charge 90 % of the arrangement price.
For late arrival or early departure no refund is possible.
If, for whatever reason, your reservation is cancelled up to 10 weeks before your arrival, the cancellation fee is Euro 50,- per person.
We recommend a travel cancellation insurance. Details:
- Non refundable rate
A 10% discount will be applied on the reservation through a 100% deposit of the total booked arrangement.
At the time of the booking, a valid and covered credit card must be provided as guarantee.
The credit card may be charged in advance by the hotel. Payment can also be made by bank transfer within 7 days.
No free cancellation or changes of the reservation possible.
In the event of cancellation, changes of the reservation or no-show, the entire booked amount of the reservation will be charged.
- Check-in / Check-out
Check-in: from 3 pm / Check-out until 11 am.
Early check-in possible depending on availability.
Breakfast on arrival day from 8 to 10 a.m. Euro 25,- per person.
Late Check-Out depending on availability Euro 120,- (until 5 pm).
- Payment of external services
In case of payment of external services (ski pass, ski guide/ski school, taxi/transfer, etc.) by credit card via the hotel invoice, we reserve the right to charge a processing fee of 3% of the total amount.